Every order is shipped with UPS or PostNL. You always receive a confirmation by e-mail, in this e-mail you can find the track & trace. Did not receive an e-mail? Check your spam box!

We ship all our orders with UPS or PostNL. When complete your order you can choose the delivery partner. Every order placed before 16:00 will be handed to our delivery partners. 

Yes! During checkout you can select the option 'service point delivery'. Based on your postal code you will see a map with available locations in your neighborhood. Choose your pick up point and you're all set. Pick up your parcel on time, otherwise the package will be returned to us.

Yes, that's possible. You can choose the option 'Pick up in our store' during checkout.

It can happen. We do our best to wrap all the orders on time and make them ready for pick up. It can happen during busy seasons UPS and PostNL experience some delays in delivery.

No, when you exchanged your item for a different item, colour or size, we will ship it to your doorstep free of charge. Contact our customer service for other sizes/ colours.

Yes, that's possible. When exchanging, it's best to inform in advance whether we still have your desired item in stock. If you want to return items in the store, make sure you take the order receipt with you.

You purchase will be refunded in the same way that the payment was made. For example, if you made the purchase using a creditcard, the refund will also appear on your creditcard.

Did you make a purchase in our store? You will receive a voucher when you return an item.

Yes we do! You can leave a message when you complete your order. Let us know if it is for a girl, boy or unisex.

We receive our reviews via the WebwinkelKeur platform. Our page can be viewed here. You can leave a review directly via this link. Or via google reviews, we are always happy to hear your experience!